British Airways investigating data breach from 380000 card payments -IAG

British Airways investigating data breach from 380000 card payments -IAG

BA says the breach relates to bookings made between 10.58pm on August 21 and 9.45pm on September 5.

The airline said last week that about 20,000 customers may have had personal information compromised before all 1.7 million accounts were locked down.

In the U.S., Delta Airlines said in April that payment-card information for several hundred thousand customers could have been exposed by a malware breach months earlier.

"No, our data is encrypted", he said.

BRITISH Airways is investigating a large scale data breach which has seen customers personal and financial details stolen.

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British Airways announced it's investigating a customer data breach that affected about 380,000 transactions.

The nearly two week long hack did not involve travel or passport details, the airline said, adding that it had launched an urgent investigation into the theft of customer data.

Under a new European Union data protection law introduced this year, companies that don't protect their customers from privacy and data breaches can be fined as much as 4 percent of their annual global revenue.

Cruz said anyone who lost out financially would be compensated by the airline.

He added that no passport data had been obtained in what he called a "very sophisticated, malicious criminal attack".

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The breach has been resolved and the BA website is up and running. "We discovered that something had happened, and immediately we began to work", he said.

Which? said it was "vital" BA moved quickly to ensure affected customers get clear information and what steps they need to take to protect themselves.

We take very seriously the safety of our customer data, "said Alex Cruz, president and executive director of the company".

Consumer advice website MoneySavingExpert says customers should monitor bank and credit card statements closely for signs of possible fraudulent activity.

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